Contact Us
Have a question, spotted a bug, or want to suggest a feature? We read every message.
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Email us
support@tixsnap.com
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Response time
We usually reply within 24 hours on business days.
Frequently asked questions
Do you sell tickets directly?↓
No. TixSnap compares prices from trusted resale partners. When you click 'Buy Tickets', you are taken directly to the partner's checkout. We never handle payments ourselves.
Is TixSnap free to use?↓
Yes, completely free. Live scores, lineups, stats, match tracking — all free. We earn a small commission from ticket partners when you make a purchase through our links.
How do I delete my account?↓
Go to My Account, scroll to the bottom, and click 'Delete my account'. All your data — including favourites and preferences — will be permanently removed within 30 days.